Protect the area
If water is spreading, turn the system off at the thermostat, move belongings away and address active property damage.
Tropicool Answers · St. Augustine, FL
Water around the indoor equipment deserves prompt attention, especially if it is near a ceiling, wall or electrical components.
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If water is spreading, turn the system off at the thermostat, move belongings away and address active property damage.
Restricted airflow can contribute to a frozen coil that later thaws. Note whether the filter is dirty or the airflow has changed.
If safely visible, note whether water is near the drain line, indoor cabinet or another nearby source. A photograph can help explain what you found.
Do not touch wet electrical components. Turn the system off and call if water is near wiring or causing damage.
Tropicool Answers
Yes. A restricted condensate drain is one possible cause, but a service visit should confirm the source.
Turning it off can limit more condensation while you arrange service. The underlying cause still needs to be addressed.
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